Group 65Go to Aglet
All Collections
Frequently Asked Questions

Frequently Asked Questions

Need help with something? Hopefully the answer is in here.

Dave avatar
10 articles in this collection
Written by Dave

Time Zone Conversion

Dave avatar
Written by Dave
Updated over a week ago

How can I win real shoes?

I heard you guys give away real shoes in this game. How do I get some?
Dave avatar
Written by Dave
Updated over a week ago

My steps aren't counting, why?

Dave avatar
Written by Dave
Updated over a week ago

Does the app have to be running to count steps?

How does it work?
Dave avatar
Written by Dave
Updated over a week ago

What do batches mean?

I see my shoe has an individual number and a batch number. What are batches?
Dave avatar
Written by Dave
Updated over a week ago

Battery Usage - Aglet is battery friendly

Check your battery usage and compare to other apps, we're all good
Dave avatar
Written by Dave
Updated over a week ago

What are tiers?

How do tiers work?
Dave avatar
Written by Dave
Updated over a week ago

I arrive at a location and cannot access it.

It looks like I am right on top of it, but it's still not triggering
Dave avatar
Written by Dave
Updated over a week ago

If I ride my bike will it count?

Do steps get awarded to me even if I am on my bike?
Dave avatar
Written by Dave
Updated over a week ago

Wait! My question isn't answered in here.

Don't worry friend, help is at hand.
Dave avatar
Written by Dave
Updated over a week ago