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Frequently Asked Questions

Frequently Asked Questions

Need help with something? Hopefully the answer is in here.

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11 articles in this collection
Written by Dave

Glossary

Cop, sneakerhead, hypebeast? What does it all mean?
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Written by Dave
Updated over a week ago

Time Zone Conversion

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Written by Dave
Updated over a week ago

How can I win real shoes?

I heard you guys give away real shoes in this game. How do I get some?
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Written by Dave
Updated over a week ago

My steps aren't counting, why?

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Written by Dave
Updated over a week ago

Does the app have to be running to count steps?

How does it work?
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Written by Dave
Updated over a week ago

What do batches mean?

I see my shoe has an individual number and a batch number. What are batches?
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Written by Dave
Updated over a week ago

Battery Usage - Aglet is battery friendly

Check your battery usage and compare to other apps, we're all good
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Written by Dave
Updated over a week ago

What are tiers?

How do tiers work?
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Written by Dave
Updated over a week ago

I arrive at a location and cannot access it.

It looks like I am right on top of it, but it's still not triggering
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Written by Dave
Updated over a week ago

If I ride my bike will it count?

Do steps get awarded to me even if I am on my bike?
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Written by Dave
Updated over a week ago

Wait! My question isn't answered in here.

Don't worry friend, help is at hand.
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Written by Dave
Updated over a week ago